Pactur provides after-sales technical assistance for all manual and automatic shrink wrapping machines. Our specialized team, which supports customers from the pre-sale phase, continues to offer guidance, training, and technical help even after the purchase.

Thanks to our deep industry experience, Pactur technicians tailor support based on the user’s technical expertise and specific machine issues. We provide effective remote assistance using video calls, photos, webinars, and dedicated apps.

Our commitment doesn’t stop at manufacturing. Pactur guarantees long-term technical support, even for the oldest machine models. Since we build all machines in-house—from carpentry to final assembly—we are able to diagnose and repair even outdated systems, including obsolete electronic components.

This reliability and full lifecycle support represent a true added value for Pactur customers worldwide.